Help CenterGetting StartedNavigating the App

Finding Your Way Around Review My Hinge

4 min readGetting Started

Our app is designed to be intuitive and easy to navigate. Here's a quick overview of the main sections and how to navigate them, whether you're looking for a review or you're a reviewer.

Main Navigation Tabs (All Users)

These tabs are available to all users at the bottom of the app:

Reviewers Tab

Purpose: Browse and discover reviewers. See featured reviewers, new reviewers, and filter by specialties.

Key Actions: Tapping on a reviewer card takes you to their detailed profile page where you can see their bio, packages, and ratings.

Settings Tab

Purpose: Manage your account information, notification preferences, and access support resources.

Key Actions: Edit your user profile, manage security settings (email, password, phone), and find links to our legal policies. Reviewers can also edit their reviewer profile and manage packages here.

User-Specific Tabs (For Profile Reviews)

If you're logged in as a standard user seeking reviews, you'll also see:

Reviews Tab

Purpose: Your dashboard for all review requests you've made.

Key Actions: Track the status of your pending reviews ('Not Started', 'In Progress'). Access your completed reviews to view the feedback. Rate your reviewer from a completed review.

Reviewer-Specific Tabs (For Approved Reviewers)

If you're logged in as an approved reviewer, you'll see these additional tabs:

My Reviews Tab

Purpose: Your dashboard for managing review requests assigned to you.

Key Actions: View new requests, start working on reviews ('To Do'), see your 'Completed' reviews, and access the review delivery tools.

Wallet Tab

Purpose: Manage your earnings, Stripe Connect account, and initiate payouts.

Key Actions: View your current balance, transaction history, and manage your Stripe onboarding status.

Key Actions & Features

Here are the most important actions you can take in the app:

Searching/Filtering Reviewers

Use the search bar and filter options on the 'Reviewers' tab to find reviewers by specialty, location, price range, or rating.

Viewing Profiles

Tap on a reviewer's card to see their detailed profile, including bio, intro video, ratings, and available packages.

Starting a Purchase

Use the 'Select' button on a package to begin the checkout process and purchase a review.

Accessing Help

Find the in-app support page and links to the full Help Center in the Settings tab.

Tips for Easy Navigation

Bottom Tab Bar: Pay attention to the bottom tab bar for main sections. This is your primary navigation method.

Back Navigation: Use back arrows or gestures to return to previous screens.

Clear Actions: Look for clear calls to action on buttons like "Select", "Submit", or "View Review".

Getting Help: Access support and this Help Center through the Settings tab whenever you need assistance.

Understanding Status Indicators

Throughout the app, you'll see various status indicators to help you understand the current state of your reviews:

For Users (Review Status)

Pending Submission: Waiting for you to submit your profile
In Progress: Reviewer is working on your feedback
Completed: Review is ready to view

For Reviewers (Request Status)

New Request: Just assigned to you
In Progress: You're working on the review
Delivered: Review completed and sent