Requesting Account Deletion

3 min readAccount & Security

We're sorry to see you go! If you wish to permanently delete your Review My Hinge account and associated data, please follow these steps carefully.

⚠️ Important Warning

Account deletion is permanent and cannot be undone. Please read through all the information below and consider alternatives before proceeding.

Before You Delete: What You'll Lose

Account Deletion is Permanent

This action cannot be undone once completed

Review History Lost

You will lose access to all your review history and feedback

Pending Reviews Cancelled

Any pending reviews will be cancelled and refunded to users

Wallet Balance Forfeited

Reviewers will lose any remaining wallet balance

Special Note for Reviewers

Ensure you have withdrawn any available earnings from your Wallet before requesting deletion. Any remaining balance will be forfeited.

How to Request Account Deletion

1

Compose Email

Send an email to [email protected]

2

Use Correct Subject

Subject line: 'Account Deletion Request'

3

State Your Request

Clearly state that you wish to delete your account

4

Provide Verification

Include your email or phone number for verification

Email Template

To: [email protected]
Subject: Account Deletion Request

Hello,

I would like to permanently delete my Review My Hinge account and all associated data.

Account email/phone: [Your registered email or phone number]
Reason for leaving (optional): [Brief explanation]

I understand this action is permanent and cannot be undone.

Thank you.

What Happens Next

1

Request Received

Our support team receives your deletion request

2

Identity Verification

We verify you are the account owner for security

3

Account Scheduled

Your account is scheduled for deletion

4

Data Removal

Personal information is removed from active systems

5

Confirmation Sent

You receive confirmation once deletion is complete

Processing Timeline

Please allow up to 30 days for your account deletion request to be fully processed, although we aim to complete it much sooner.

Data Retention & Privacy

What Happens to Your Data

• Your personal information will be removed from our active systems

• Some data may be retained in backups for a limited period as required by law

• Data retention follows our Privacy Policy guidelines

• You will receive confirmation once the deletion process is complete

Alternatives to Account Deletion

Before permanently deleting your account, consider these alternatives that might address your concerns:

For Reviewers: Set Profile Inactive

Stop receiving new review requests without deleting your account

How to: Go to Settings > Edit Reviewer Profile > Toggle 'Active Profile' OFF

For Users: Manage Notifications

Stop receiving notifications without losing your account

How to: Go to Settings > Notification Preferences > Turn off unwanted alerts

Take a Break

Simply stop using the app temporarily without deletion

How to: Log out and return whenever you're ready

We Value Your Feedback

If you're leaving due to a specific issue or concern, please let us know in your deletion request. Your feedback helps us improve the platform for everyone. We're always working to make Review My Hinge better, and your input is valuable to us.