We're Here to Help
Have a question or need assistance? Our support team is ready to help you get the most out of Review My Hinge.
Contact Support
Need help? We're here to assist you with any questions or issues.
Need immediate assistance? You can also reach us at:
Quick Links
Response Times
General Inquiries
Within 24 hours
Technical Issues
Within 12 hours
Critical Issues
Within 4 hours
Other Ways to Reach Us
Email us directly at
[email protected]Support Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
Sunday
Closed
We respond to urgent issues 24/7
Frequently Asked Questions
Find quick answers to common questions
How quickly will I get my profile reviewed?
Most reviews are completed within 24-48 hours, depending on the reviewer's availability and package selected.
How do I become a reviewer?
Navigate to Settings in the app and tap 'Become Reviewer' to start your application process.
What if I'm not satisfied with my review?
We offer satisfaction guarantees. Contact us within 7 days for a revision or refund consideration.
Are my photos and information secure?
Yes, we use industry-standard encryption and our reviewers are bound by strict confidentiality agreements.
Can I choose my reviewer?
Yes, you can browse reviewer profiles and select based on their specialties, style, and reviews.
How do payments work?
We use secure payment processing. Payment is processed when you book a review and released to reviewers upon completion.